Terms and Conditions

Thank you for shopping with ENTKUNSTUNG. Here is a list of details you’ll need to know before placing an order with us:


We are currently accepting payments in our online shop via PayPal only. If you'd like to pay bank transaction, please email mail@entkunstung.com.


Please proceed to the checkout to calculate the shipping price. Delivery times vary from 3-10 business days based on location. If you need it by a specific date or want your order to be trackable, please email us before placing your order.


At this time, we do not offer returns or exchanges. If you are unsatisfied with your order within 7 days after your package has arrived, please contact us at mail@entkunstung.com.


International packages may incur taxes/duties. Please familiarise yourself with your country’s fees before placing an order. ENTKUNSTUNG is legally obligated to enter the full value of orders on customs forms. Our prices do not include VAT as we are a non-profit association. If you need an invoice, please email mail@entkunstung.com.


You are welcome to use our product photos on your blog or site as needed. If you do, please link back to our homepage or the product page. Photos may not be used for any other purpose and may not be altered. All content on this website is copyrighted. High resolution product photos are available upon request.


We will try our best to fulfil every order as specified in our terms, but delays and cancellations may occur for reasons beyond our control. We reserve the right to cancel any orders for any reason, refunding our customers for the full amount immediately.


For any further assistance, please get in touch at mail@entkunstung.com.